The Importance of Customer Retention in the Hospitality Industry.

The Hospitality Industry – Why Customer Retention is Critical for the Success of Your Business Hospitality is a large industry that covers many different areas. It includes food and beverage, travel and tourism, lodging, and recreation. It is not uncommon for hospitality professionals to work weekends and holidays. Many people are drawn to the hospitality ... Read More

Reshaping Growth Strategies: Trends in the Hotel Industry 2022

Hotel Industry 2022 Hotel industry 2022 is a new age, with many business trends changing the way hotels operate. These new opportunities allow hotel owners to reshape their growth strategies. The era of one-size-fits-all hotel offerings is fading, with customers seeking experiences that cater to their specific (even idiosyncratic) desires. This can be done by ... Read More

Hospitality Industry: Services, Environment, Employees, and Revenue.

The Hospitality Industry The hospitality industry includes hotels, restaurants, and other businesses that provide services to travellers. It also includes travel agencies and tour operators, and cruise lines. A hotel consists of revenue centers that generate direct income and support areas that do not generate revenue (front office, food and beverage outlets, and rooms division). ... Read More